What is it?
Human-centered design is an approach to problem solving, commonly used in design and management frameworks that develops solutions to problems by involving the human perspective in all steps of the problem-solving process.
Change Maker Interview
(My original idea for the project didn’t work out due to the coronavirus situation. Instead, I facetimed my friend Bruce who is an avid industrial designer. )
Me: Please introduce yourself.
Bruce: Hi, I’m Bruce. I’m a junior and I go to Hamden Hall Country Day School. I’m very passionate about product design and I’ve participated in many design competition.
Me: Can you tell me why you like industrial design so much?
Bruce: Sure! I feel like people use different products all the time. Physical products and digital products are essential parts of our lives. As a product designer, I have the opportunity to use my hard skills and come up with new ideas to design new products or refine existing products to create better user experience and make people’s lives more convenient and joyful.
Me:That’s very cool!
Bruce: Also, product design is something that’s very tangible. People actually use the products that product designers designed. That also makes this process extremely fulfilling to me.
Me: What your favorite product that you designed ?
Bruce: I’ve been preparing a portfolio for college app. In my portfolio, the project that I’m most proud of is a redesign of cafeteria trays. These trays are divided into different sections of different sizes with different colors. Each section is for a specific type of food such as vegetable and meat. The goal is to guide people to eat a balanced meal.
Me: Thank you very much.
How does human-centered design affect our lives?
People use all kinds of physical and digital products everyday. Our life quality is greatly affected by these products. Therefore, like Bruce mentioned, using human-centered design expertise to design user centered products(could be digital or physical) is vital in terms of creating optimal user experiences. For example, a user friendly web page should be very easy for users to navigate and users should be able to achieve what they want through the web page easily.
A brief run-through of a user-centered design process
(Source: An interactive app that I designed in my portfolio)
- Mindmap problem solving (A collection of all the potential problems/user scenarios related to the particular product)
- User Segmentation/Storyboard (Figuring out different groups of potential users and illustrating the potential user scenario)
- Information Architecture (Different functions of multiple user interfaces and the design of them)
- Usability Testing (Interview of potential users to get their feedback)